I couldn’t find any proper info online when I went through this, so I’m sharing my full experience for anyone who plans to withdraw their refugee claim and return home.
Step 1 — Withdrawal at IRCC
• I went to the IRCC office at St. Clair (Toronto) without an appointment.
• It took less than 10 minutes — I just filled out a form.
• The next day, IRCC called and said my withdrawal approval letter was ready.
• I went back to the same office and collected it easily.
Then came the hardest part: getting my passport back.
I tried calling CBSA helplines everywhere — many numbers didn’t work or no one answered. It was frustrating, and I almost lost hope.
Finally, I decided to go to CBSA Mississauga and when reached there, they told me:
Step 2 — Contacting the Right Offices
So, I went to the IRCC Hamilton office (without appointment) because that was the office where I submitted my passport when I opened my asylum case. So I had high hopes getting my passport from them. When I arrived there, they told me that my passport is likely with CBSA at 6900 Airport Road.
So, I went there immediately to the CBSA at 6900 Airport Road office.
At the CBSA office:
• Short interview (around 30 minutes including all the waiting).
• Filled out a form.
• The officer told me:
– If you buy your own flight ticket, you can get your passport back in about a week (max 10 days).
– If the government books your ticket, expect 2 months or more.
I said I’d buy my own ticket — I wanted to leave soon.
He also said:
Step 3 — The Return Process
Exactly 5 days later, I got both a call and an email from CBSA.
They said: “Go ahead and book your flight.”
I booked a direct flight Toronto → Islamabad (PIA, March 27).
I replied to their email with my flight details.
They replied that a CBSA officer would meet me at Toronto Pearson (YYZ) Terminal 3 to return my passport.
Step 4 — Departure Day
I went to the CBSA Secondary Inspection Area in the airport about 5 hours early, called the same CBSA officer, and met him inside YYZ Terminal 3 (CBSA Secondary Inspection Area). Their office was just in the entrance of the airport before the immigration desk.
He gave me a form to sign and handed me my passport right there.
Then I went through Canadian immigration smoothly and boarded my flight without any issues.
Step 5 — Arrival Back Home
When I landed in Islamabad, immigration was completely normal.
No questions — just a regular entry process.
I walked out of the airport smoothly.
💡 Tips for Anyone Planning to Withdraw
✅ Buy your own flight ticket.
It speeds up the process — you’ll likely get your passport within 10 days.
❌ Don’t wait for CBSA to book your flight, if you can afford it.
That can take weeks or even months.
✈️ Always choose a direct flight to your home country.
Avoid layovers — connecting flights can create complications.
📞 Be patient with CBSA — getting through by phone is hard, but once you reach the right office, things move fast.
I hope this helps anyone in a similar situation.
When I was searching for guidance, there was almost no clear information online — so I wanted to share this from experience.
Wishing you a smooth and safe journey home. 🇨🇦➡️🏠
Step 1 — Withdrawal at IRCC
• I went to the IRCC office at St. Clair (Toronto) without an appointment.
• It took less than 10 minutes — I just filled out a form.
• The next day, IRCC called and said my withdrawal approval letter was ready.
• I went back to the same office and collected it easily.
Then came the hardest part: getting my passport back.
I tried calling CBSA helplines everywhere — many numbers didn’t work or no one answered. It was frustrating, and I almost lost hope.
Finally, I decided to go to CBSA Mississauga and when reached there, they told me:
“If your passport was submitted to IRCC during your refugee process, it should still be with IRCC.”
Step 2 — Contacting the Right Offices
So, I went to the IRCC Hamilton office (without appointment) because that was the office where I submitted my passport when I opened my asylum case. So I had high hopes getting my passport from them. When I arrived there, they told me that my passport is likely with CBSA at 6900 Airport Road.
So, I went there immediately to the CBSA at 6900 Airport Road office.
At the CBSA office:
• Short interview (around 30 minutes including all the waiting).
• Filled out a form.
• The officer told me:
– If you buy your own flight ticket, you can get your passport back in about a week (max 10 days).
– If the government books your ticket, expect 2 months or more.
I said I’d buy my own ticket — I wanted to leave soon.
He also said:
“Once we get your passport from IRCC, we’ll email you.
Then you can book your flight and send us your flight details.
Your passport will be handed back to you at the Toronto airport before departure.”
I told him, okay I will book my own flight and then he told me you will get a call and email then book the flight.
Then you can book your flight and send us your flight details.
Your passport will be handed back to you at the Toronto airport before departure.”
I told him, okay I will book my own flight and then he told me you will get a call and email then book the flight.
Step 3 — The Return Process
Exactly 5 days later, I got both a call and an email from CBSA.
They said: “Go ahead and book your flight.”
I booked a direct flight Toronto → Islamabad (PIA, March 27).
I replied to their email with my flight details.
They replied that a CBSA officer would meet me at Toronto Pearson (YYZ) Terminal 3 to return my passport.
Step 4 — Departure Day
I went to the CBSA Secondary Inspection Area in the airport about 5 hours early, called the same CBSA officer, and met him inside YYZ Terminal 3 (CBSA Secondary Inspection Area). Their office was just in the entrance of the airport before the immigration desk.
He gave me a form to sign and handed me my passport right there.
Then I went through Canadian immigration smoothly and boarded my flight without any issues.
Step 5 — Arrival Back Home
When I landed in Islamabad, immigration was completely normal.
No questions — just a regular entry process.
I walked out of the airport smoothly.
💡 Tips for Anyone Planning to Withdraw
✅ Buy your own flight ticket.
It speeds up the process — you’ll likely get your passport within 10 days.
❌ Don’t wait for CBSA to book your flight, if you can afford it.
That can take weeks or even months.
✈️ Always choose a direct flight to your home country.
Avoid layovers — connecting flights can create complications.
📞 Be patient with CBSA — getting through by phone is hard, but once you reach the right office, things move fast.
I hope this helps anyone in a similar situation.
When I was searching for guidance, there was almost no clear information online — so I wanted to share this from experience.
Wishing you a smooth and safe journey home. 🇨🇦➡️🏠
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